Privacy Policy

MC Shine Cleaning & Restoration, LLC (“MC Shine”) operates this MC Shine Cleaning & Restoration, LLC Website (the “Website”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Website. We use your data to improve our Website and improve the company services offered to MC Shine Customers. By using our Website, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

We collect several different types of information in order to provide and improve our Service to or customers.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. (“Personal Data”). Personally identifiable information you may be requested to provided may include, but is not limited to:

• Email Address

• First Name and Last Name

• Phone Number

• Address, City, State/Province, ZIP/Postal code

• Cookies and Usage Data

You are not required to provide Personal Data unless it is necessary to request services, schedule appointments, or communicate with us. Certain features of the Website, including contact forms, service inquiries, and appointment requests, may require you to provide basic contact information so we can respond to your request or deliver services.

You may request to limit or stop the use of your Personal Data by contacting MC Shine in writing, subject to any legal or operational requirements related to active or completed services.

Information may be provided directly by you through forms or communications on our Website, or collected automatically through cookies, analytics tools, and similar technologies.

Usage Data

We may also collect information on how our Website is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking and Cookies Data

We may use cookies and similar tracking technologies to track the activity on our services and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a Website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website. Examples of Cookies we may use:

• Session Cookies. We use Session Cookies to operate our Service.

• Preference Cookies. We use Preference Cookies to remember your preferences and various settings.

• Security Cookies. We use Security Cookies for security purposes.

MC Shine Usage of Data

MC Shine uses the collected data for various purposes such as but not limited to:

• To provide and maintain the Website

• To notify you about changes to our Website

• To allow you to participate in interactive features of our Website when you choose to do so

• To provide customer care and support

• To provide analysis or valuable information so that we can improve our Website

• To monitor the usage of our Website

• To detect, prevent and address technical issues

Confidentiality

MC Shine will keep your Personal Data and Usage Data confidential and this information will not be shared or disclosed to others for external marketing or promotions. This includes refusal to share sender opt-in details and associated permissions with any outside entities. Please note that carriers are not liable for delayed or undelivered messages. You may expect to receive messages from MC Shine relating to appointments, our services, and company promotions. The frequency of messages may vary.

Consent

When you provide us with your mobile number, you are giving us permission to communicate with you via SMS alerts and notices. Standard message and data rates may be charged. To opt-out of our messaging service, simply text “STOP” to any of our messages.

Transfer of Data

MC Shine Cleaning & Restoration, LLC operates within the United States. Your information, including Personal Data, is processed and stored on servers located in the United States or maintained by service providers that operate under United States data protection standards.

By using our Website and submitting your information, you consent to the collection, processing, and storage of your information within the United States.

Disclosure of Data– Legal Requirements

MC Shine may disclose your Personal Data in the good faith belief that such action is necessary to:

• To comply with a legal obligation

• To protect and defend the rights or property of MC Shine

• To prevent or investigate possible wrongdoing in connection with our Website or company

• To protect the personal safety of users of our Website or the public

• To protect against legal liability.

Any disclosure disclosed above will be limited to the degree necessary to comply with the legal obligation or specific requirement.

Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we will use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party contractors or individuals to facilitate our Website (“Service Providers”), to provide the Website on our behalf, to perform Website-related services or to assist us in analyzing how our Website is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are subject to the same degree of Confidentiality as MC Shine.

Analytics

We use analytics and tracking tools to understand how visitors interact with our Website and to improve its performance, functionality, and marketing effectiveness. These tools may collect information such as pages visited, time spent on pages, referring websites, device type, browser type, and general location data. This information is collected in an aggregated and anonymized form where possible.

The analytics and advertising tools we use may include:

Google Analytics 4 (GA4)
Google Analytics 4 is a web analytics service provided by Google that helps us understand how visitors use our Website. Google may collect data such as your IP address, device information, and usage behavior. This information is used to analyze Website traffic and performance.

Google Tag Manager (GTM)
Google Tag Manager is used to manage and deploy analytics and tracking tags on our Website. GTM itself does not collect Personal Data, but it facilitates the operation of other tools that may collect data as described in this Privacy Policy.

Google Ads
We may use Google Ads conversion tracking and remarketing features to measure the effectiveness of our advertising campaigns and to display relevant ads to users who have previously visited our Website. Google may use cookies or similar technologies to serve ads based on your past visits to this Website and other websites.

Wix Analytics
Wix Analytics provides insights into Website traffic, visitor behavior, and performance metrics. Wix may collect usage data in accordance with its own privacy policy.

You can learn how Google uses data collected from sites that use its services by visiting Google’s Privacy & Terms page. You may opt out of certain Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on or by adjusting your browser and cookie settings.

Links to Other Sites

Our Website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Website is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you become aware that a child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from a child under the age of 13 without verified parental consent, we will take steps to remove that information from our servers.

Changes to this Privacy Policy

We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by emailing us through this website.

Effective date: February 1, 2024